Service Engineer
📍 Location: [[location_obj]]
📄 Contract Type: [[cust_HiringType]]
Do you enjoy being part of a successful team?
Join our innovative After Sales team
You will be part of the Ventilation and Air Movement Systems division of Maico Gulf LLC, working in a state-of-the-art facility focused on developing high-performance, certified HVAC and smoke extraction solutions for industrial and commercial applications.
- Provide after-sales technical support for MAICO ventilation products and air-side distribution products across the GCC region.
- Diagnose, troubleshoot, and resolve technical issues at project sites.
- Conduct site visits, inspections, testing, and commissioning when required.
- Supervise and coordinate service technicians to ensure timely and quality execution of work.
- Provide technical guidance and training to technicians and clients when necessary.
- Handle customer complaints professionally and ensure prompt resolution.
- Prepare service reports, technical documentation, and root cause analysis reports.
- Coordinate with the sales and technical teams for warranty claims and product feedback.
- Ensure compliance with safety standards and company policies during field operations.
- Travel within GCC countries as required.
- Bachelor’s degree or Diploma in Mechanical Engineering or related field.
- Strong technical knowledge of ventilation products and air-side distribution systems (diffusers, dampers, grilles, VAVs, etc.).
- Minimum 3–5 years of experience in after-sales service within HVAC or ventilation industry.
- Experience in handling, supervising field technicians and carring the task if required.
- Willingness to travel frequently within the GCC region.
- Strong troubleshooting and problem-solving skills.
- Good communication and reporting skills in English.
- Valid UAE driving license preferred.
Working with us
Being part of a global network of innovation in HVAC and air movement systems. At Maico Gulf, you will work alongside passionate engineers and specialists focused on delivering superior ventilation products that ensure safety, comfort, and efficiency in buildings worldwide.
🌐 maicogulf.com
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